Shipping policy
Processing Time
- All orders are processed within 2-5 business days (excluding weekends and holidays) after receiving your order confirmation email.
- You will receive another notification when your order has shipped.
Shipping Rates and Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout.
Domestic Shipping (Within the United States):
- Standard Shipping: 3-5 business days
- Expedited Shipping: 2-3 business days
- Next Day Shipping: 1 business day
International Shipping:
- International shipping times vary depending on the destination country and selected shipping method.
- International orders may be subject to additional customs duties and fees, which are the responsibility of the customer.
Order Tracking
Once your order is shipped, you will receive a shipping confirmation email containing your tracking number. You can track the status of your shipment using this number on our carrier’s website.
Shipping Delays
While we strive to deliver your order on time, unforeseen circumstances such as carrier delays, customs processing, or severe weather conditions may affect delivery times. We appreciate your patience in such cases.
Shipping Address Errors
Please ensure that your shipping address is correct when placing your order. It’s Just Different is not responsible for any delays or additional shipping charges caused by incorrect or incomplete addresses.
Lost or Stolen Packages
It’s Just Different is not responsible for lost or stolen packages after delivery confirmation. If your package is marked as delivered but you have not received it, please contact the shipping carrier for assistance.
Returns and Exchanges
Please refer to our [Return Policy] for information on how to return or exchange your items if necessary.
Contact Us
If you have any questions or concerns regarding shipping, feel free to contact our customer support team at support@itsjustdifferent.com.
We appreciate your business and look forward to delivering your next order!